Privacy Policy

At Winter Decor Market, we believe in creating magical holiday experiences while maintaining the highest standards of privacy and security for our professional decorators, commercial clients, and discerning homeowners worldwide. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit winterdecormarket.com or make a purchase from us.

1. Information We Collect

To provide our professional-grade holiday decorations and seamless shopping experience, we collect:

• Personal Identification Information: Name, email address, shipping/billing address, and phone number when you create an account or place an order for our Commercial Garland, Giant Christmas Trees, or other products.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal information, processed through our secure payment gateway.
• Commercial Client Details: Business name, tax ID, and purchase orders for our commercial customers purchasing Column Sprays, Lighting Kits, or Large Holiday Prop Decor.
• Technical Data: IP address, browser type, device information, and pages visited to improve your shopping experience.
• Communication Records: Correspondence with our customer service team regarding orders for Holiday Inflatables, Image Projection Systems, or other products.

2. How We Use Your Information

We use your information to:

• Process and ship your orders for Classic Round Ornaments, LED Bulbs, Garland Wrap & Bow Kits, and other decorations
• Provide customer support and respond to inquiries about our products
• Send order confirmations, shipping notifications, and invoices
• Prevent fraud and enhance the security of your transactions
• Improve our website functionality and product offerings
• Send marketing communications (only with your consent) about new products like Holiday Lighting & Accessories or special offers

3. Data Sharing and Disclosure

We respect the confidentiality of your information and only share it with:

• Payment Processors: Secure third-party services to handle credit card and PayPal transactions
• Shipping Partners: Logistics companies necessary to deliver your Commercial Holiday Bows, Lit Pole Mount Decor, or other items globally (excluding Asia and certain remote areas)
• Service Providers: Companies that help us operate our website, conduct business, or serve customers
• Legal Compliance: When required by law, regulation, or legal process

We never sell your personal information to third parties.

4. Data Storage and Security

Your data’s security is as important to us as the quality of our Mini Lights & Strands. We implement:

• Industry-standard encryption (SSL) for all data transmissions
• Secure servers protected by advanced firewalls
• Regular security assessments and monitoring
• Limited access to your personal information within our organization

As a global company, your data may be stored and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time
• Request information about how we process your data
• Object to certain processing activities
• Data portability for your information

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like the careful placement of our Sprays, & Wreaths, we use cookies and similar technologies to:

• Remember your preferences and shopping cart items
• Analyze website traffic and improve our services
• Provide personalized content and recommendations
• Facilitate social media sharing of our products

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our website.

7. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

8. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date.

9. Contact Us

Thank you for trusting Winter Decor Market with your holiday decorating needs and your personal information. We’re committed to protecting your privacy as carefully as we craft our holiday decorations.