Term and Conditions

Welcome to Winter Decor Market! These Terms and Conditions govern your use of our website winterdecormarket.com and your purchase of professional-grade holiday decorations from our store. By accessing our site and making a purchase, you agree to be bound by these terms and our Privacy Policy.

Winter Decor Market specializes in high-quality commercial and residential holiday decorations, including Christmas trees, lighting, ornaments, garlands, and decorative props. Our products are designed for both professional decorators and discerning homeowners seeking to create magical winter wonderlands.

2. User Obligations and Responsibilities

By using our website and services, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Comply with all applicable laws and regulations regarding your use of our services
• Use our products only for their intended purposes and in accordance with any provided instructions
• Ensure that any installation of electrical products complies with local safety regulations

3. Products and Services Description

Winter Decor Market offers professional-grade holiday decorations including but not limited to:

• Christmas Trees (6′-12′ and Giant varieties)
• Banners & Hardware
• Classic Round Ornaments
• Column Sprays
• Commercial Garland and Holiday Bows
• Garland Wrap & Bow Kits
• Garlands, Sprays, & Wreaths
• Holiday Inflatables
• Holiday Lighting & Accessories, LED Bulbs, and Lighting Kits
• Lit Decor Props and Pole Mount Decor
• Mini Lights & Strands
• Image Projection Systems
• Large Holiday Prop Decor

We strive to accurately display our products, including their colors, details, and specifications. However, actual colors may vary slightly due to monitor settings, and product specifications are subject to change without notice.

4. Order and Payment Terms

Order Processing

All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order for any reason, including limitations on quantities available, inaccuracies in product information, or problems identified by our credit and fraud avoidance department.

Pricing

All prices are shown in US Dollars and do not include applicable taxes, which will be added during checkout if required. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge your payment method for the total amount of your order.

Order Confirmation

After placing an order, you will receive an email confirmation acknowledging receipt of your order. This email constitutes acceptance of your order but does not constitute acceptance of the offer to purchase, which occurs when we ship the products.

Shipping

Please refer to our Shipping Policy for detailed information about:

• Order processing time (1-2 business days after payment confirmation)
• Shipping methods (Standard: DHL/FedEx; Free: EMS for orders over $50)
• Delivery timeframes (Standard: 10-15 business days; Free: 15-25 business days)
• Shipping restrictions (Not available to Asia and some remote regions)

5. Returns and Refunds

We want you to be completely satisfied with your purchase. Please review our detailed Returns & Exchanges Policy, which is incorporated into these Terms by reference.

Key Points:

• Returns and exchanges are accepted within 15 days of receipt
• Items must be in original, unused condition with all packaging and tags
• Original receipt or proof of purchase is required
• Certain products are non-returnable for hygiene and safety reasons:
  • Opened Holiday Lighting & Accessories
  • LED Bulbs removed from original packaging
  • Lighting Kits with broken packaging seals
  • Opened Garland Wrap & Bow Kits
  • Used or installed Holiday Inflatables
• Customers are responsible for return shipping costs unless the return is due to our error
• Refunds are processed to the original payment method (5-10 business days for credit cards, 3-5 days for PayPal)

6. Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Winter Decor Market or its content suppliers and is protected by international copyright laws.

The Winter Decor Market name and logo, and all related product and service names, design marks, and slogans are the trademarks or service marks of Winter Decor Market. You are not authorized to use any such marks without our prior written permission.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use any content from our website without our express prior written consent.

7. Limitation of Liability

Winter Decor Market shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your access to or use of, or inability to access or use, our website
• Any conduct or content of any third party on the website
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website

Our total liability to you for any claim arising out of or relating to these terms or our products, regardless of the form of action, is limited to the greater of $100 or the amount you paid us to use the applicable service(s) or product(s) in the six months preceding the claim.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of our website shall be resolved through good faith negotiations between the parties. If such negotiations fail, the dispute shall be submitted to binding arbitration in Redding, California, in accordance with the rules of the American Arbitration Association.

You agree that any arbitration or proceeding shall be limited to the dispute between Winter Decor Market and you individually, and you may not join or consolidate claims in arbitration with any other person or entity.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Your continued use of our website after any changes indicates your acceptance of the revised Terms.

We encourage you to periodically review these Terms to stay informed about our policies.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us: